Privacy Policy

This Privacy Policy describes how Otera Aesthetics Pte Ltd ("we," "us," or "our") collects, uses, shares, and protects the personal information you provide to us through our website www.otera.sg and any associated services or interactions.

Information We Collect

We may collect various types of personal information when you interact with our website or services, including:

• Personal identification information (such as name, email address, phone number) provided voluntarily through forms or account registration.
• Usage data, including IP addresses, browser information, and device information collected automatically when you visit our website or use our services through cookies and similar tracking technologies.
• Any other information you choose to share with us voluntarily.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and personalize our services to meet your needs.
• To communicate with you, respond to inquiries, and provide customer support.
• To improve our website and services based on your feedback and usage patterns.
• To send you promotional materials, newsletters, or updates if you have opted to receive them.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described herein:

• Trusted third parties assisting us in operating our website and providing services may have access to your information, subject to confidentiality agreements.
• We may disclose information if required by law, in response to a legal process, or to protect our rights, property, or safety.

Data Security

We implement reasonable security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt-out of receiving marketing communications at any time by using the unsubscribe link provided in emails or by contacting us directly.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at 6531 0055 | 8126 1810 or admin@otera.sg